Privacy Policy

Last Updated: October 2025
 
Welcome to Alex Izzy Properties (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a booking, or interact with our services through our Wix Studio platform.
 
1. Information We Collect
 
We collect the following types of information through our website and booking forms:
 
a. Personal Information
When you inquire about or book a property, we may collect:

• Full name

• Email address

• Phone number

• Billing and payment details

• Mailing address (for verification or billing purposes)

 
b. Booking & Stay Details
We collect information related to your reservation, including travel dates, property preferences, and number of guests.
 
c. Automatically Collected Information
When you browse our site, Wix and its integrated analytics tools may automatically collect:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited, time spent, and navigation patterns

• General location data (city or region)

 
This data helps us improve the website’s performance, security, and user experience.

2. How We Use Your Information
 

We use the information we collect to:

• Process your reservations and payments

• Respond to questions or inquiries

• Provide customer support and updates about your booking

• Improve our website and services

• Send you promotional offers or news (only if you opt-in)

• Comply with legal and tax requirements

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3. How We Store and Share Information

Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to showcase and manage our rental properties.

Your data may be stored through Wix’s data storage, databases, and general Wix applications. They store your data on secure servers behind a firewall.

We may also share necessary information with:

• Trusted third-party service providers, such as payment processors, channel managers (like Hostaway), or property maintenance teams

• Legal or regulatory authorities, if required by law

• Communication services, such as email and messaging tools, to contact you about bookings or support requests

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We never sell or rent your personal information to third parties.

4. Cookies and Tracking Tools

Our Wix website uses cookies and similar technologies to:

• Keep your session secure and functional

• Remember your site preferences

• Analyze traffic and usage patterns

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You can manage cookie preferences through your browser settings. For more details about Wix’s use of cookies, please visit: https://www.wix.com/about/privacy

5. Data Security

We take reasonable precautions and follow industry best practices to ensure your personal information is not lost, misused, accessed, disclosed, or altered inappropriately.
While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Your Rights
 

Depending on your location, you may have the right to:

• Access and request a copy of the personal data we hold about you

• Request correction or deletion of your information

• Withdraw consent for marketing communications

• Object to certain types of data processing

 

To make a request, please contact us at support@alexizzy.com.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy — such as completing bookings, maintaining transaction records, resolving disputes, and complying with legal requirements.

8. Links to Other Websites

Our website may include links to third-party platforms (such as Airbnb, Hostaway, or payment providers). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

support@alexizzy.com
Alex Izzy Properties